Effective Date: September 16, 2026
Welcome to calzadagrupo.com (hereinafter referred to as the “Site“). This website is owned and operated by GRUPO FERRETERIA CALZADA, S.A. DE C.V. (hereinafter referred to as “the Company“, “we“, “us“, or “our“).
By accessing our Site, browsing our digital catalog, creating a user account, or finalizing any commercial transaction for our curated bath essentials and organizers, you (the user, visitor, or customer) agree to be legally bound by the following terms, conditions, policies, and notices stated herein (collectively referred to as the “Terms of Service” or “Terms“).
Please read these Terms of Service carefully before utilizing our services. If you do not agree to all the terms and conditions set forth in this agreement, you are strictly prohibited from accessing the website, placing orders, or using any of our digital or physical services.
1. General Agreement and Eligibility
A. Acceptance of Terms
By utilizing this Site, you represent that you have read, understood, and accepted these Terms of Service, along with our integrated Privacy Policy, Refund and Returns Policy, and Shipping Policy. These documents combined establish a legally binding contractual framework between you and GRUPO FERRETERIA CALZADA, S.A. DE C.V.
B. Age and Legal Capacity
By agreeing to these Terms of Service, you affirm that you are at least the age of majority in your state, province, or country of residence, and that you possess the full legal capacity to enter into binding commercial contracts. If you are under the legal age of majority, you may only use this Site under the direct supervision and authorization of a parent or legal guardian who agrees to be bound by these Terms.
C. Service Modifications
We reserve the strictly unilateral right to modify, suspend, terminate, or restrict access to any portion of our Site, product categories, or structural e-commerce features at any time, without prior notice and without incurring any liability to you or any third party.
2. Online Store Terms and Account Management
A. Account Security and Accuracy
To access specific features of our platform, such as tracking orders, saving payment setups, or accessing loyalty profiles, you may be required to register a user account. You explicitly agree to provide absolute, accurate, current, and complete information during the registration process. It is your sole responsibility to promptly update your account data, including your email address and primary telephone number, so that we can successfully complete your transactions and contact you as needed.
B. Credential Protection
You are entirely responsible for maintaining the strict confidentiality of your account password, login details, and all activities that occur under your account. You must notify us immediately at [email protected] if you suspect or detect any unauthorized use, security breaches, or fraudulent access to your account profile. The Company will not be held liable for any financial or data losses resulting from your failure to protect your login credentials.
C. Prohibited Account Behaviors
You are strictly prohibited from using another individual’s account credentials, impersonating any entity, or creating multiple fraudulent user profiles to bypass purchase limits, promotional boundaries, or regional security restrictions.
3. Permitted and Prohibited Conduct
When accessing calzadagrupo.com and interacting with our digital interfaces, you are granted a limited, non-exclusive, non-transferable, and revocable license to use our resources strictly for personal, non-commercial retail shopping purposes. You explicitly covenant and agree that you will not use our platform for any unlawful, malicious, or unauthorized intentions.
[USER CONDUCT POLICIES]
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[PERMITTED USES] [PROHIBITED ACTIONS]
• Browse products & stock • Scraping or data mining
• Safe personal checkout • Introducing malware/viruses
• Lawful account creation • Intellectual property theft
• True consumer feedback • Fraudulent billing or orders
You are strictly prohibited from executing the following disruptive actions:
- System Disruption: Introducing or transmitting any malicious viruses, malware, worms, trojan horses, logic bombs, or any destructive code designed to compromise the backend infrastructure or performance of the Site.
- Data Scraping: Utilizing automated extraction tools, spiders, robots, scrapers, data-mining systems, or site-search applications to monitor, copy, extract, or index any textual content, product structures, pricing matrices, or user databases from our website.
- Intellectual Violations: Bypassing, disabling, or interfering with any security-related barriers, encryption walls, or digital rights management mechanisms deployed to safeguard our product layouts and transactional interfaces.
- Hate and Harassment: Uploading, publishing, or transmitting any abusive, defamatory, obscene, harassing, threatening, discriminatory, or unlawful user comments, feedback logs, or communication queries via our customer portals.
- Commercial Exploitation: Reproducing, duplicating, copying, selling, reselling, or commercially exploiting any segment of our website’s service, product descriptions, images, or branding materials without obtaining explicit, written authorization from our corporate executives.
4. Product Display, Accuracy, and Pricing
A. Visual Representation & Pricing
We strive to display product details, finishes, and colors accurately, but cannot guarantee exact visual matches due to varying screen displays. All prices, descriptions, and availability are subject to change without notice. In the event of a pricing or typographical error, we reserve the right to cancel or refuse any related orders and issue a full refund if payment has been processed.
B. Terms of Sale & Payment
Order placement constitutes an offer that is formally accepted only upon shipment confirmation. We retain the right to limit quantities or reject orders for any legitimate commercial or security reason. Payments are processed securely via verified third-party gateways, and you warrant full legal authorization to use your chosen payment method.
5. Shipping, Returns, and Intellectual Property
- Logistics: Delivery terms and cross-border obligations are governed by our Shipping Policy, while returns and quality inspections fall under our Refund and Returns Policy, which enforces a strict inspection requirement prior to any authorization.
- Intellectual Property: All content, trademarks, logos, and digital layouts on the Site are the exclusive property of GRUPO FERRETERIA CALZADA, S.A. DE C.V. User-submitted feedback grants us a perpetual, irrevocable, and royalty-free global license for utilization.
6. Liability, Governing Law, and Contact
A. Disclaimers and Indemnification
Our services are provided on an “as is” and “as available” basis without warranties of any kind. To the maximum extent permitted by law, the Company disclaims all liability for indirect or consequential damages and requires users to fully indemnify and hold harmless the organization against third-party claims arising from breaches of these Terms.
B. Governing Law and Updates
These Terms are governed by the laws of Guadalajara, Jalisco, México, with exclusive dispute resolution handled in the commercial courts located therein. We reserve the right to modify these terms at any time by posting updates on the platform.
7. Intellectual Property Rights
A. Ownership of Content
All content, features, and functionality available on calzadagrupo.com, including but not limited to text, graphics, logos, brand names, button icons, images, audio clips, digital downloads, data compilations, software, and the structural design or layout of the Site, are the exclusive property of GRUPO FERRETERIA CALZADA, S.A. DE C.V. or its content suppliers. This material is fully protected by Mexican copyright, trademark, industrial property laws, and international intellectual property treaties.
B. Limited License and Restrictions
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and make personal, non-commercial use of the Site. This license does not include:
- Any resale or commercial use of this Site or its contents.
- Any collection and use of any product listings, descriptions, or prices.
- Any derivative use of this Site or its contents.
- Any downloading or copying of account information for the benefit of another merchant.
Any unauthorized use automatically terminates the permission or license granted by the Company, and may subject you to civil or criminal penalties under applicable laws.
C. User-Generated Content and Feedback
If you post product reviews, comments, photos, or submit suggestions, ideas, or other materials to us (collectively, “Submissions”), you grant the Company a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all of the rights to the content that you post, and that the content is accurate and does not violate these Terms of Service.
8. Third-Party Links and Integrations
Our Site may contain links or widgets to third-party services (such as payment processors or social media networks).
- No Endorsement: Links are for convenience only and do not imply company endorsement or verification.
- No Liability: We do not control and are not responsible for third-party content or practices. Users access external sites at their own risk and should review their respective terms and privacy policies.
9. Disclaimer of Warranties; Limitation of Liability
- Disclaimer of Warranties: The Site and its services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, to the maximum extent permitted by law.
- Limitation of Liability: GRUPO FERRETERIA CALZADA, S.A. DE C.V. and its affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the service or any procured products.
10. Indemnification
You agree to indemnify and hold harmless GRUPO FERRETERIA CALZADA, S.A. DE C.V. and its partners, officers, and employees from any third-party claims or demands, including reasonable attorneys’ fees, resulting from your breach of these Terms of Service or violation of any law.
11. Severability and Termination
- Severability: If any provision is found unlawful or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain valid.
- Termination: These terms remain effective until terminated by either party. The company may terminate access without notice if you fail to comply with any term.
12. Governing Law and Dispute Resolution
These Terms are governed by the federal laws of México and local commercial codes of Jalisco. Any disputes shall be resolved exclusively by commercial courts in Guadalajara, Jalisco, México, and you waive any other jurisdiction.
13. Entire Agreement
These Terms of Service and posted operational rules constitute the entire agreement between you and the company, superseding prior agreements.
14. Contact Information
For questions regarding these Terms, contact corporate headquarters at calzadagrupo.com or via the corporate contact channels.